Gifts Cards Terms & Conditions

Clever Crocs Gift Card Terms & Conditions 

Validity Period
Gift cards are valid for 12 months from the date of purchase, unless otherwise stated. Any remaining balance after the expiry date will be forfeited.

Redemption
Gift cards can be redeemed online at www.clevercrocs.co.uk only. They cannot be used in physical retail locations (if applicable) or exchanged for cash.

Delivery
Digital gift cards are delivered via email to the recipient upon purchase. It is the purchaser’s responsibility to ensure the recipient's email is entered correctly.

Balance & Partial Use
If the total amount is not used in one transaction, the remaining balance will stay on the gift card and can be used for future purchases within the validity period.

Lost or Stolen Cards
Clever Crocs is not responsible for lost, stolen, or deleted gift cards. Treat your digital card code like cash.

Refunds
Gift cards cannot be refunded, returned, or exchanged for cash. Purchases made with a gift card that are later refunded will be credited back to the gift card.

Promotional Use
Gift cards purchased at a discount or provided as part of a promotion may have different terms, including limited validity or restricted usage.

Right to Cancel
Under UK law, digital gift cards are exempt from the 14-day cooling-off period once the code has been delivered, provided the customer consents to immediate delivery.

 

CONTACT SUPPORT

Email: support@clevercrocs.com

Phone: +44 7594549118

Business Live Chat Hours: Monday to Saturday, 9:30 AM – 7:00 PM (GMT)

FAQ: Frequently Asked Questions

 

Business Information

Store Name: Clever Crocs
Address: Courier Point, 13 Freeland Park, Poole, Dorset, BH16 6FH, United Kingdom

 

Thank you for your custom!